Below you'll find a list of Frequently Asked Questions, but if theres anything we've missed feel free to contact us for an answer.



When is the 'stinger' season and what are they?

Stingers , or Box jellyfish, do not affect the Great Barrier Reef Stingers are a very dangerous jellyfish.  They have long tentacles and  have killed people before.  They aren't overly energetic animals and have not caused any problems around the reef and islands but occur mainly around the rivers, creeks and beaches north of around Bundaberg.  The stinger season is from around November to May.  During this time you need to swim inside the stinger enclosures at the beaches or wear a stinger suit. Click here to read some more about marine stingers. 

How long does it take to travel to the Great Barrier Reef from Cairns?

It varies from boat to boat and from reef to reef but anywhere from 45 minutes to get to Green Island on a fast catamaran up to 3 hours on some of the slower boats. 

Do you need to know how to swim to go snorkelling or diving?

You do need to be able to swim to go snorkelling or diving. You don't need to be the best swimmer, especially for snorkelling as you can wear a flotation device to help you a little. If you want to experience the underwater world of the great barrier reef as a non-swimmer you can still try helmet diving or ocean walking. 

How old do you need to be to go scuba diving?

You must be 15 to go scuba diving, however if under 18 you will need a parents permission.

Do I need a license or qualifications to go scuba diving?

No. You can do what is called a resort or introductory dive. You will dive with an instructor very close and in a small group, these are very popular and all trips that offer diving will offer introductory diving. If you want to learn to dive you can in as little as 4 days. 

How old do you need to be to go skydiving?

The minimum age for Skydiving is Australia is generally 14. It is possible to do a Tandem Skydive at a younger age with pre-approval from the Australian Parachute Federation. However if under 18 you will need a parents permission.  

How old do you need to be to go white water  rafting?

The minimum age for white water rafting is 13 years old. However if under 18 you will need a parents permission.  

Do you book other Area's of Australia?

Yes, we can book any tour, trip or accommodation option anywhere in Australia. Even if it's not listed on our website. 

Are there many sharks?

You will be extremely lucky to see one at all and if you do chances are you saw it before it saw you and as soon as it sees you it will swim off pretty quickly in the other direction.  Most species on the reef are quite harmless. I actually consider it a successful dive if I see a shark. 

Can you camp on Green Island?

In one word - no! 

Can you Camp on Fitzroy Island?

Yes you can. Click here for Fitzroy Island Camping Information. 

Can you camp on the Frankland Islands?

Not Exactly. Camping is only permitted on Russell Island a few hundred metres to the south and you will require a permit from the Queensland Government's Department of Environment & Heritage. There is no cost for the permit other than your time and effort to do the paperwork and approvals are made on an individual basis. Russell Island is a national park and  the usual rules and regulations for being in a national park do apply. You will need to take absolutely everything with you and we mean everything! Especially plenty of supplies of drinking water. Click here for Franland Islands Camping information and bookings. 

When is the 'Wet' Season and what does that mean?

The wet season usually begins building up around December, meaning humid days and stormy nights.  Then in January, February and March it usually rains in the late afternoon through until sometimes mid-morning.  Then it clears up and starts all over again late that afternoon.  The days are usually clear and bright though, and it is the time of the year when the diving is best and the winds are calm.  Underwater visibility is sometimes around 50 metres +. Click here to visit our Cairns weather page. 

Are there many mosquitoes (mozzies)?

There are a few depending on the time of year after all you are in the tropics.  It is better to not wear dark clothing (it attracts them), wear insect repellent whenever you are outdoors or in a rainforest type area and when it is dark.  There are also sandflies (midgees) as well and you will know when they are about as generally they are hard to see being so minute with much the same effect as mosquitoes. Some say they are worst them the mozzies because you will not be able to stop itching where they bite you. Actually they really do not bite the sting comes from their urine!! Cairns occasionally has outbreaks of Dengue Fever, this is usually contained in certain residential areas no-where near the tourist areas. 

Which direction is better for the Skyrail and Kuranda Train?

Personally, and it is a personal decision, I prefer the train journey in the morning and to return to Cairns on the Skyrail. I like saving the best until last, however this option does give you the best photo opportunities from the Skyrail as the Sun is behind you. You will enjoy either direction. 

How long must you leave between scuba diving and flying?

You should leave it at least 24 hours but the time between flying and then diving is nothing. 

What is the water temperature like at the Great Barrier Reef?

In the winter months (June - August), the water temperature can be between 21 C and 23 C.  In the summer months (December - March), it can be 30 C in some places, but is usually around 28 C.  It's almost like taking a bath! Click here to visit our Cairns weather page. 

Is there a beach in Cairns?

Not a natural one (although there are claims that there used to be one over 50 years ago) but Cairns now has the manmade "Lagoon". This huge open saltwater swimming pool has it's own beach as well as decks and lots of shady areas. It is very popular year round with both tourists and locals alike. It's situated on the esplanade in the centre of town - you can't miss it. The northern suburbs of Cairns all have beaches and these start about 15 minutes drive away. Don't be fooled by the names though - Machans Beach doesn't really have one, Holloways Beach is the first with an actual beach. Every Beach from Holloways to Ellis Beach has stinger nets in summer. 

What is 'GST'?

GST stands for Goods and Services Tax.  This is similar to the VAT in the UK and is 10% for everything that is applicable and is added in to all prices in Australia there are no exceptions from paying it other than the Federal Government listed exemptions. This is included in all prices. 

Are there many snakes?

Yes there are snakes here. Cairns is surrounded by rainforest and bushland. However you are very, very unlikely to ever encounter one anywhere on your holiday other than at one of Cairns Wildlife Parks.

Is the reef better from Cairns or Port Douglas?

The Great Barrier Reef stretches for nearly 2000km (1600 miles), therefore the reef is very similar at both Cairns and Port Douglas. We prefer Cairns as more cruises to choose from means more competition which means better value. However we highly recommend the Ribbon Reefs north of Port Douglas for serious liveaboard scuba diving trips. 

What is the best time of the year to go to Cairns?

Every month of the year offers something different here in Cairns. 

Whilst the summer is hot and wet the waterfalls are in full splendour and the rainforest is amazing, everything is so Green. The bird life is also spectacular. Our winter offers mild temperatures and probably is the most popular time to visit. My favourite months would probably be September and October. Click here to visit our Cairns weather page. 


Do you offer group discounts?

Yes - however you will need at least 10 and often 15 members in your group before any discounts can be offered. Every hotel/tour operator has a different policy for groups so please send a email to Heidi with your request. Many tours offer a family discount.

What are child / infant ages?

Unless stated otherwise you can assume an infant is under 4 and a child is aged between 4 and 14. Family fares are for 2 adults and 2 children aged between 4 and 14, so unfortunately if you have older children you will need to purchase adult tickets for them.


Contact Details

07 4057 4312
+61 7 4057 4312

For unbiased, expert and friendly advice call us – our service is free!

Car Hire
  • Car hire from $39
  • Includes Insurance
  • Free child seats • Unlimited kms
  • New cars • great rates
  • Kuranda Skyrail & Train
  • Horse riding • Rafting
  • Fishing • Ballooning
  • Green island • Zoos
  • Sky diving • Bungy
  • Pub Crawls, Hens & Bucks
  • Rainforest dinner
  • Dinner cruise
  • Night Zoo
  • Aboriginal dinner show
  • Cairns City or Palm Cove
  • Kuranda Skyrail & Train
  • Green Island & Barrier Reef
  • Cape Tribulation & Daintree
  • The best of Cairns Australia!