OUR MOST FREQUENTLY ASKED QUESTIONSOver the years there have been many questions asked over and over, so we've put together a list of the most popular to save you the time asking us. What are the physical limitations?Skydiving is an extreme activity, and we will make decisions regarding your safety with the following things in mind: You need to be a generally healthy human being with an average fitness level. If you weigh between 100kg - 110kg your skydiving ability will need to be assessed on the day by our drop zone safety officer. What should I wear? Comfortable casual clothes, shorts in summer and jeans or tracksuit pants in winter. We will provide you with a pair of skydiving pants to wear over your clothes and a Skydive Australia T-shirt. You may also want to bring a long sleeve t-shirt or sweatshirt. Closed in shoes are a must, sneakers or runners that lace up firmly are preferable (no hooks). Most importantly don’t forget to wear a big smile! Are there age limits? Yes, the minimum age for tandem skydiving in Australia is 14 years of age and solo skydiving is 16 years of age. Any person wishing to partake in skydiving who is under 18 years of age needs their parent or guardian's permission. Can my family and friends watch my Skydive?The more the merrier we say! We have covered and grassed viewing areas from which your family and friends can watch the day’s action safely. You will take off from the airstrip and land back in our grassed landing area. Your family can even see you exit the aircraft 14,000ft up! Please note that children must be supervised at all times. Pets are not permitted on the drop zone. How much time should I allow for my Skydive? You should allow half a day. It generally does not take this long, but we must allow for weather holds and we appreciate your patience. Time issues: The time you are booked in is your arrival time. When you arrive you need to complete some paperwork and then you are assigned to an aircraft load. We do our best to keep the day running smoothly but sometimes we are held up due to unforeseen circumstances. These include weather holds. There are certain wind and cloud conditions that we are unable to skydive in. Air Traffic Control also have a say in when and where we can fly, sometimes we can be put on hold for up to 15 minutes, if this happens a couple of times in one day we can run behind. Safety is of the utmost importance to us and if we have to wait on the ground for half an hour to ensure your safety, then we will. Terms & ConditionsProviding you with a 100% safe and amazing experience is our #1 focus. This means that we reserve the right to alter and or change the means of how we action your tandem skydive to ensure it’s done to the highest standard. The following may be changed with no prior notification: type of aircraft used, drop zone, views promoted in collateral material, check in time, jump time, altitude reached, duration of free fall, and location. The change to any or all of the previous does not constitute a claim for a refund. Age requirements: If you are between 12-18 years you must have parental or legal guardian consent. If your parent or legal guardian cannot be with you on the day of your skydive you must notify our office immediately. We will arrange for the correct documents of consent to be sent to you prior to your skydive. Alcohol: No alcohol is to be consumed 8 hours prior to your tandem skydive; we reserve the right to refuse clients we suspect to be intoxicated with no refund. Scuba Diving: Due to medical restrictions, you must not scuba dive 24 hours prior to skydiving. Weight Restrictions and Charges: Maximum weight is 100kgs in Mission Beach, 105kg in Sydney, 110kg in Cairns and Byron Bay and 115kgs in Brisbane. Any client over 95kg must be assessed by our Drop Zone Safety Officer on site to determine safety issues due to harness restrictions and weather conditions. 95kg and over - Surcharge of $25 applies 100kg and over - Surcharge of $50 applies 105kg and over - Surcharge of $100 applies Cancellations: A 100% cancellation fee will apply to confirmed bookings cancelled by you within 24 hours of actual jump date! Rescheduling of your booking within 24 hours incurs a $50 fee! Gift Vouchers: Are valid until 30/06/14 for this special. Lost or stolen gift vouchers are non-refundable. If you would like to extend the validity date of your gift voucher, a $50 surcharge applies granting an extension of a further 6 months from the expiry date. Gift vouchers are non-refundable, but we do accept that they may be transferred to another person. Credit Card Surcharges: We accept MasterCard and Visa only. If you choose to make a payment via credit card a 2.9% surcharge is applicable. Australian Parachute Federation: Membership payment is mandatory and all payments and documents must be complete prior to skydiving.
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